Terms of Service

Last updated: August 20, 2025

1. Introduction

Welcome to Elyra Sleep. These Terms of Service (“Terms”) apply to your access to and use of our website, online store, and related services (collectively, the “Services”). The terms “we”, “us”, and “our” refer to Elyra Sleep. By visiting or purchasing from our store, you agree to be bound by these Terms, including any additional terms and policies referenced herein.

If you do not agree with these Terms, please do not access or use our Services.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site. You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve:

  • transmissions over various networks; and

  • changes to conform to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

4. Accuracy, Completeness & Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

5. Modifications to Service & Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance.

6. Products & Services

Certain products may be available exclusively online. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.
We make every effort to display product colors and images as accurately as possible, but we cannot guarantee your computer monitor’s display.
We reserve the right to limit sales, refuse orders, or restrict quantities at our sole discretion.

7. Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store. You are responsible for keeping your account and payment information up to date.

8. Optional Tools & Third-Party Links

We may provide you with access to third-party tools or links over which we neither monitor nor have control. You acknowledge and agree that we provide access “as is” without warranties. Use of such third-party services is entirely at your own risk.

9. User Comments, Feedback & Submissions

If you send submissions (such as reviews, contest entries, ideas, suggestions, or feedback), you agree that we may use them at any time without restriction. We are under no obligation to:

  • keep submissions confidential,

  • pay compensation, or

  • respond to submissions.

You agree that your comments will not violate any rights of third parties, including copyright, trademark, or privacy.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors, Inaccuracies & Omissions

Occasionally there may be information on our site or in the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, and availability. We reserve the right to correct errors or cancel orders if information is inaccurate, at any time without prior notice.

12. Prohibited Uses

You are prohibited from using the site or its content:

  • for any unlawful purpose;

  • to solicit others to perform or participate in unlawful acts;

  • to violate international, federal, or local regulations;

  • to infringe upon our intellectual property rights;

  • to harass, abuse, insult, harm, or discriminate;

  • to submit false or misleading information;

  • to upload or transmit viruses or malicious code;

  • to collect personal information of others without consent;

  • for spam, phishing, or other malicious activity.

Violation of any prohibited use may result in immediate termination of your Services.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that use of our Service will be uninterrupted, timely, secure, or error-free.
The Services and all products delivered are provided “as is” and “as available,” without any warranty or condition of any kind, either express or implied.

In no case shall Elyra Sleep, our directors, employees, affiliates, or partners be liable for any injury, loss, claim, or damages of any kind, including lost profits, lost revenue, lost savings, or similar damages, whether based in contract, tort, or otherwise.

14. Indemnification

You agree to indemnify, defend, and hold harmless Elyra Sleep and our partners, employees, and affiliates from any claim or demand made by a third party due to your breach of these Terms or your violation of any law or rights of a third party.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.

16. Termination

These Terms are effective unless terminated by either you or us. You may terminate by notifying us that you no longer wish to use our Services. We may terminate at any time without notice if you fail to comply with these Terms.

17. Entire Agreement

These Terms, along with any policies or operating rules posted by us, constitute the entire agreement between you and Elyra Sleep and govern your use of the Services, superseding any prior agreements.

18. Governing Law

These Terms shall be governed by and construed under the laws of the Netherlands, without regard to conflict-of-law principles.

19. Contact Information

Questions about the Terms of Service should be sent to us at:

Elyra Sleep
Email: support@elyrasleep.com